“While our psychologists focus on ensuring our clients can be their best selves, I concentrate on supporting our team and brand ‘behind the scenes’, so that our team are focused on delivering measurable, effective and impactful change for our customers.
“New Zealand’s shortage of mental health professionals is challenging our creativity and innovation – we are determined to find new ways to support organisations and their people to thrive – and that is the type of creative and problem-solving challenge I love,” she says.
When we struggled to define Jo’s role, we considered options like: lighthouse keeper, celestial navigator, harbourmaster, lead of many things, fairy godmother, coxswain, producer, navigator, co-pilot, co-CEO, and versatile lead. They’d all be true but to settle on one we’ve gone for business impact lead.
Jo is a keen bike rider and describes Umbrella’s leadership team as akin to a cycling peloton, where strong riders take turns to lead the group, deflecting headwinds and enabling everyone to work to their strengths, heading in the right direction. It also provides for oscillation and recovery – key to doing our best work to improve the wellbeing of New Zealanders and deliver business impact via improved productivity for New Zealand businesses.